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Bonus Terms & Conditions

1. The following Bonus Terms and Conditions apply to all offers at the Casino. In the event that there is a conflict between these terms and conditions and a promotions specific terms and conditions, the promotion’s specific terms and conditions shall prevail.

2. The Casino bonuses and promotions are communicated by email, direct mail, or to an individual casino account. These offers are not transferable and will only be valid to the person addressed, unless otherwise specified.

3. A New Player Bonus can only be claimed once at the Casino.

4. Free money bonuses, free spins, and tournament bonus wins may not be claimed in succession without a minimum deposit of £20 being made at the Casino. Should a player succeed in claiming two or more free money offers in a row without making at least one deposit between offers, all winnings related will be made null and void.

5. All free money offers are valid for one claim per person, PC/IP address, credit card/debit card number, family, home or e–mail address, or environment where computers are shared (public computer area).

6. Match bonus codes must be claimed within 2 minutes of a deposit being made. The bonus code will expire when this time has lapsed and if so, our Customer Support Desk will only be able to offer you a free bonus of the same value. This will carry the normal free bonus withdrawal restrictions.

7. A match bonus code can only be claimed once with each deposit. If a client intends on claiming a match bonus for the deposit made, they may not wager the deposit before claiming the match offer as this will contradict our bonus system thus rendering all winnings from the bonus null and void.

8. All bonuses at the casino carry a 40X wagering requirement. This applies to the following:

Deposit match bonuses

Bonuses won from medal rewards, cashbacks / insurance rewards, tournaments and competition leaderboards

Free Bonuses (including bonuses claimed with loyalty points and those issued by the Customer Support Desk)

Free Spins (including free spins claimed with loyalty points and those issued by the Customer Support Desk)

Any free spins or bonus that forms part of a deposit match bonus offer (For example: Purchase £20 and receive a 100% Match Bonus plus 20 Free Spins / £10 bonus)

9. Deposit match bonuses have no maximum withdrawal restrictions. Once wagering has been fulfilled on the bonus, a player may withdraw all monies earned, provided the deposit match bonus claimed did not contravene any of the Bonus Terms and Conditions.

10. The following bonuses will carry a maximum withdrawal of £100, unless specifically advertised by the casino, for a specific casino promotion, or whereby an exception has been made by the Casino management and our Customer Support Desk:

Bonuses won from medal rewards, cashbacks / insurance rewards, tournaments, and competition leaderboards

Free Bonuses (including bonuses claimed with loyalty points from Player Quest Rewards and those issued by the Customer Support staff)

Free Spins (including free spins claimed with loyalty points from Player Quest Rewards and those issued by the Customer Support staff)

Free Spins or a Bonus that forms part of a deposit match bonus offer (For example: Purchase £20 and receive a 100% Match Bonus plus 20 Free Spins / £10 bonus)

11. Wagering for Bonuses – Play through Requirements*

The percentage contribution that counts towards meeting your wagering requirement is as follows for each game:

Slots 100%

Keno 100%

Roulette 50%

Three Card Poker 50%

Baccarat 25%

Video Poker 10%

Blackjack 5%

*Percentage of wager placed that counts towards meeting wagering requirement.

31. Where an option to choose between two or more free money or deposit bonus offers, is presented (i.e. Claim this OR that offer), you will be required to choose only ONE of the alternatives. In the event that you are able to claim more than one of these alternatives despite the conditions stated, any winnings acquired will be made null and void and your deposit will be refunded.

32. For the purpose of all bonus–promotions, dates and times shall be calculated according to British Standard Time (BST).

33. The Casino reserves the right:

to deny a player any bonus where a player has been identified as a bonus abuser at the Casino. In such cases, the original deposit will be refunded, however, the player will not benefit from the bonus or promotion he / she is judged to have abused.

to restrict bonus claims or promotion entry for reasons including but not limited to bonus or promotion abuse.

disqualify a player from a promotion or bonus and void any winnings, if a player is found to have deviated from the promotional rules.

34. Each promotional Term and Condition is severable from each of the other Terms and Conditions.

35. If any Term or Condition is found invalid, unenforceable or void for any reason, the remaining Terms and Conditions shall remain in force.

36. Games Medal Promotions:

Medals can be won during play on any game, at any time, however The Casino will only award bonus prizes for medal wins if and when there is an active medal promotion that has been advertised.

No prizes will be awarded for medal wins during "free money" play.

If participating in a medal promotion, you will need to contact our Customer Support Desk to claim your prize.

You can only receive one prize per day for the duration of the medal promotion, and this will be based on the highest medal won on that day. This also applies if there is more than one medal promotion running: only the highest medal out of all the ones you have won will be credited for the day.