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THIS CASINO IS NOW A PART OF EVEREST CASINO
If you know Casino Glamour from Everest Gaming Ltd, then you know Casino Lux. Both established in 1997, they appear to be sister casinos. The only difference between them is that Casino Lux has a better design, themed after Egypt, which lacks the disturbing lady from Casino Glamour, and doesn’t have as many progressives. The casino is licensed in Gibraltar and uses Grand Virtual software.
In order to protect its customer’s data, the casino employs 128-bit SSL protocols. This ensures complete security of all financial transactions. There is also nothing to worry when it comes to fairness and the RNG, as the casino is audited and certified by TST and all payout reports are available on the site.
Casino Lux runs on Grand Virtual software. Even though it is one of the oldest providers on the market it can easily compete with other known brands. It offers a great selection of casino games, including table and card games, video poker, slots and progressives. The quality of games and their graphics are really good. There is no option to play the casino instantly on the site, and such you have to download and install the casino software.
New players can receive a $50 Welcome Bonus for their first deposit of at least $20. That’s a really disappointing welcome bonus if you compare it to almost any other online casino. In order to be able to withdraw any money from the account you need to meet the requirement of wagering 20 times the sum of the bonus money and your deposit.
There are not many options to choose from in this casino. You can use credit and debit cards, e-wallets like NETELLER or Moneybookers or cheques. The casino’s Terms and Conditions say that the casino will impose withdrawal limits depending on several factors, but there are no further information provided, which is not very good.
The customer support in this casino is another letdown. While there is a FAQ section that is supposed to answer a lot of question it is obvious it won’t help customers in every instance, but players needing to get in contact with the casino are limited only to a web form available on the site. That’s not how customer support should look in a serious casino.
Another Everest Gaming Ltd casino that is a series of disappointments. Casino Lux seems lacking in almost every department aside of the games it offers. Even then, its sister at least has a huge selection of progressives, something this casino also lacks.
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